Privacy Policy

Effective Date:

This document defines the scope of privacy and degree of confidentiality protecting the information which the User inputs during account registration at crello.com (“Site”) and normal use of the services, programs and facilities of Crello and Site. At any time, the User can, at his/her discretion, allow or forbid collection and use of his/her personal information.

This Privacy Policy applies to the Site that is owned and operated by Depositphotos Inc. and/or its affiliates (doing business as and collectively referred to as “Crello”). By using the Site, User provides his/her consent that Crello has the authority to collect, use and disclose the User's personal information according to the rules and provisions of this Policy.

Crello proclaims and accepts its responsibility to protect Users’ private information. This document contains the rules upon which such information is gathered and used, and also reasons for disclosure of such information. These rules apply to any personal information gathered at the Site and/or by Crello.

1. CONSENT TO COLLECTION OF INFORMATION

During work with the Site, technical non-personal information about the User such as the User’s IP address, address of another site the User came to the Site from, time of the visit, browser type and language version, may be collected automatically. We may also collect and analyze navigational information, namely the address and path of the User through the Site, actions performed at the Site, jumps to and from inner links, etc.

Personal information of the User is collected only upon prior permission from the User to collect and use certain information within these rules. Giving such permission, the User supplies such information voluntarily.

"Personal information" includes:

  • Information supplied by the User during registration at the Site, including the login and password, personal data (full name), and email;
  • Information supplied by the User during purchase, such as a billing address and the credit card number.

As a registered User, you also have the option to provide additional personal information within your profile. You can control what information you have provided is displayed publicly within your personal account.

Crello never collects or requires Users to provide information revealing racial or ethnic origin of Users, their political opinions, religious or philosophical beliefs, trade-union membership, and data concerning their health or sex life.

The user has the right to refuse the submission of personal information at any time. However, in this case, some functions and services offered at the Site may be degraded and/or made unavailable, in part or in its entirety.

2. USE OF PERSONAL INFORMATION

Collection and use of the User's personal information is performed by Crello for the following purposes:

  • Creation, management and maintenance of an account;
  • Processing of the User's inquiries and operations at the Site;
  • Customer service;
  • Data analysis for the purposes of improving offered goods, products or technologies;
  • Provision and display of the content specially chosen in accordance with preferences and interests of the User;
  • Maintenance of operation of interactive areas;
  • Payment of commissions;
  • Identification of the supplied files;
  • Realization of communication and contacts on matters concerning transactions made by the User;
  • Notification about new goods and services to the Site User.

Crello collects personal information about its Users only, and does not require User’s to provide Crello with personal information of any third persons, except for case of sharing the designs as described herein.

Crello has the ability to send communications concerning transactions performed by the User, payment reminders and questions concerning purchase confirmation.

Users are free to select one-click opt-out possibility to unsubscribe from promotional and advertising communications. Crello will not further send you promotional/advertising messages once your objection will be received. This one-click unsubscribe option is not available for transactional messages that are generally required. To opt-out of communications connected to the transactions performed, Users shall deactivate their accounts.

Our promotional and advertising messages will always be clearly identified as promotional and/or advertising, and will always contain both return email address and physical postal address of Crello. This return email address will be capable of receiving your communications for no less than 30 days upon the transmission of the original message.

Personal information gathered by Crello may be processed and stored in other countries at facilities belonging to Crello and/or legally used by Crello. Supplying Crello with the private information, User permits its transfer outside the country within the bounds of such use.

3. DISCLOSURE OF PERSONAL INFORMATION

Except in situations clearly stated within these rules, Crello does not disclose, sell, lease, lend, rent or make available personal information of the User to any third parties.

The User's personal information can be disclosed and shared with partner agencies that render services on behalf of the Crello. The services may include money transfer, data storage, payment processing, etc. These third parties will receive only the information required to provide said specific services; the information will be kept and protected by the same principles and level of protection followed by Crello, and it cannot be used for any other purposes.

Information about Users may also be passed and disclosed as a business asset in the case of acquisition, sale or absorption of the company. In the event of this unlikely case, Crello will inform Users in accordance with the procedure outlined below.

Crello reserves the right to disclose and pass personal information of the User if it is required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Site.

4. ACCESS TO OWN PERSONAL INFORMATION

Information indicated by the User at the Site can be reviewed and edited in your personal account or you may contact us at hello@crello.com. We will respond to your request for access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we delete or no longer use your information to provide you services, contact us at hello@crello.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. USE OF COOKIES AND OTHER TECHNOLOGIES

Crello and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. To manage Flash cookies, please click here: https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.

We may partner with a third-party ad network to either display advertising on our Site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here: https://preferences-mgr.truste.com. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

The User can allow or forbid the use and acceptance of cookies on his/her computer. If cookies are blocked by the User, it may prevent the User from being able to register or perform other interactive functions of the Site, but it will not affect the User’s ability to perform general navigation within the Site.

Email information collected for sending light boxes is not stored or used for any other purpose. That information is not shared with any other parties.

6. PROTECTION OF THE USER'S PERSONAL INFORMATION

Crello actively monitors and enforces the information protection standards during all Crello's activity, namely:

  • Limitation of the rendered access to information only to those employees who need it for providing services to the User;
  • Signature of confidentiality treaties by employees;
  • Signature by partners and external companies invited for fulfillment of particular functions of confidentiality treaties and agreements concerning non-use of such information for any unauthorized purposes;
  • Encryption of payment data such as credit card number using SSL technology through the use of our third-party payment gateway service providers;
  • Storing of the personal information obtained from the User in encrypted form, at protected computers secured from unauthorized access.

Since there is no perfect secure method of protecting information during its storage, processing and transfer into electronic form, Crello does not give the full warranty of its complete safety, despite all efforts made by the company. If information of an account and personal data of the User are protected with a password, safety and nondisclosure of this password are responsibility of the User him/herself.

7. SENDING A LIGHTBOX TO YOUR FRIEND

If you choose to use our referral service to send a friend a preview of a lightbox, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the Site and view the lightbox. Crello does not store this information, it is for the sole purpose of sending this one-time email.

8. OPEN ID

You may log in to our Site using sign-in services such as Facebook Connect or an Open ID. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign- up form. Services like Facebook Connect give you the option to post information about your activities on the Site to your profile page to share with others within your network.

9. MINOR USERS

Site, Site content and services are neither intended to be used by minors and persons under age of 18, nor designed and intended to willfully and knowingly collect, use, or disclose any personal information from minors and persons under age of 18. Crello will immediately remove personal information from children and/or search to obtain a verifiable parental consent for the collection use, or disclosure of personal information from children, once it will come to Crello’s attention that any personal information from children was submitted or collected through the Site.

The User confirms and warrants that he/she has reached the age of 18, has all the sufficient rights for usage of the Site and is bound by legal obligations sufficient for any liability that can appear as a result of usage of the Site files. The User agrees to bear full responsibility for all cases of the Site usage without distinction, as well as for use of his/her login and password by third parties including minors and persons under age of 18 living with him/her.

10. LINKS

The Site pages can contain links to sites, services and functions of third parties, subsidiaries and affiliates that may use and conform to different rules and procedures of confidentiality provision from those stated here. Crello is not responsible for the policy of confidentiality of such resources.

11. BLOGS

Our Site may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at hello@crello.com.

Our blog is also managed by a third-party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or login into the third-party application if you want the personal information that was posted to the comments section removed. To learn how the third-party application uses your information, please review their privacy policy.

12. SOCIAL MEDIA WIDGETS

Our Site may include Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button, or interactive mini-programs that run on our Site. These Features may collect your Internet protocol address, which page(s) you are visiting on our Site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing it.

13. CHANGES TO THESE RULES

We may update this Privacy Policy to reflect changes to our information practices. If we make any file (or material) changes, we will notify you by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

14. CONTACT US

If you have any questions, concerns or suggestions regarding our Privacy Policy, please contact us at hello@crello.com or via postal mail at 3500 South DuPont Highway, Dover, DE 19901, USA. Both Users and persons who don’t use Crello services shall be free to contact Crello with any questions, concerns or suggestions regarding our privacy.

Disclaimer: The original, legally binding version of this document is written in English, and it is translated into other languages for the courtesy of our non-English-speaking users. If there are any discrepancies between the English version and a translated version, the English version supersedes the translated version.

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